Legal Documents

V89 Terms & Conditions — A Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before using v89. By registering or using the platform, you are deemed to have accepted these terms.

Last Updated: January 2026 Bangla Version
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This document contains
Account Rules
Betting Terms
Payment Policy
Bonus Terms
Responsible Gaming
Account Rules
Complete policies on registration, verification, and account management.
Payment Policy
Clear guidelines on deposits, withdrawals, and all financial transactions.
Bonus Terms
Rules for welcome bonuses, cashback, and promotions.
Responsible Gaming
Safe gaming policies and protective measures.

These Terms & Conditions form the legal basis for using the v89 platform. By registering or using the platform, you confirm that you have read and agreed to all of these terms. If you do not agree, please refrain from using the platform.

Section 01
General Terms & Introduction

V89 (referred to as "we", "us", or "the platform") is an internationally licensed online betting and gaming service provider. These Terms and Conditions ("Terms") apply to the v89 website and all services offered through it.

These Terms apply to users from Bangladesh and all other countries. However, it is solely the user's responsibility to comply with the laws of their own country. v89 does not provide country-specific legal advice.

V89 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Section 02
Account Registration & Management

To open an account with v89, the following conditions must be met:

  • Applicants must be 18 years of age or older.
  • Each person may register only one account. Attempting to open multiple accounts may result in all associated accounts being closed.
  • All information provided at the time of registration must be truthful, accurate, and kept up to date.
  • It is the user's responsibility to keep their login credentials (username and password) confidential.
  • Sharing or transferring your account to another person is strictly prohibited.

If you suspect unauthorized access to your account, immediately support@v89.onlinemust be reported promptly. v89 will not be held liable for any losses resulting from a failure to notify us in time.

Section 03
Age Verification & KYC Process

V89 is committed to responsible gaming. As part of this commitment, verifying each user's identity and age is mandatory.

KYC (Know Your Customer) The following documents may be required during the process:

  • A clear photo of your National ID (NID) or passport.
  • Proof of current address (utility bill or bank statement — no more than 3 months old).
  • Relevant information for payment method verification.

V89 reserves the right to hold large withdrawal amounts pending KYC verification. The verification process typically takes 24–72 hours to complete.

Section 04
Deposits, Withdrawals & Financial Transactions

The rules governing financial transactions on v89 are outlined below:

  • Minimum Deposit: ৳100 (bKash/Nagad); ৳500 for bank transfers.
  • Minimum Withdrawal: ৳500. Withdrawal requests are typically processed within 15–30 minutes.
  • Deposits are credited directly to your account balance. No hidden charges.
  • The payment method used for withdrawals must match the one used for deposits.
  • Withdrawals may be delayed if the required betting turnover is not completed within the specified timeframe.

V89 is not responsible for currency conversion fees or third-party payment processing charges. All transactions are conducted in Bangladeshi Taka (BDT).

If fraud or suspicious transactions are detected, v89 may temporarily suspend the transaction and request additional verification.

Section 05
Betting Rules & Odds Policy

The following rules apply when placing bets on v89:

  • Once a bet is confirmed, it cannot be changed or cancelled (unless a Cash Out option is available).
  • If incorrect odds are displayed due to a technical error, v89 reserves the right to void the affected bets.
  • If a match is abandoned or has no official result, the bet amount will be refunded.
  • If one event in an accumulator bet is cancelled, that leg's odds will be counted as 1.0.
  • Placing opposing bets on the same event (arbitrage betting) is prohibited.
  • Maximum winnings may vary depending on the match and market.

V89's betting decisions are final. For any disputes, please contact our support team — their decision will be considered conclusive.

Section 06
Bonus, Promotion & Offer Terms

V89 offers welcome bonuses, reload bonuses, cashback, and special promotions from time to time. The following conditions apply to all bonuses:

  • Welcome Bonus: Available to newly registered members only. Each person is eligible once.
  • Wagering Requirements: To withdraw bonus funds, you need to meet a minimum wagering requirement (typically 5–10x the bonus amount). The specific terms are listed on each offer's page.
  • Bonuses come with an expiry date. Any bonus not used within the validity period will be forfeited.
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted.
  • If bonus abuse is suspected, the bonus will be cancelled and the account will be reviewed.

V89 reserves the right to modify or cancel any promotion at any time. To view active promotions, visit Latest Promotions Visit the page.

Section 07
Prohibited Activities & Acceptable Use

The following activities are strictly prohibited on v89. Violations may result in account closure and forfeiture of deposited funds:

  • Creating an account using a false identity or fraudulent information.
  • Operating multiple accounts under the same identity.
  • Misuse of bonuses or deliberately circumventing bonus terms and conditions.
  • Using arbitrage betting or risk-free betting strategies.
  • Attempting to hack or gain unauthorized access to the platform's software.
  • Attempting to access another user's account or personal information.
  • Money laundering or transactions involving illegal funds.
  • Assisting anyone under the age of 18 in placing bets.

The v89 platform is monitored by security experts. Suspicious activity is automatically detected and reported.

Section 08
Responsible Gaming Policy

V89 is committed to Responsible Gaming. We want our users to play for fun — not fall into addiction.

To that end, v89 offers the following protective measures:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Loss Limit: You can set a cap on how much you are allowed to lose within a given period.
  • Session Limit: You can set a daily limit on how many hours you spend playing.
  • Self-Exclusion: You can request a self-imposed account suspension for a specific period.
  • Reality Check: Regular reminders of how long you have been active on the platform.

If you need help with a gaming addiction, please contact our support team or Responsible Gaming the page.

Section 09
Account Suspension & Closure Policy

V89 may temporarily suspend or permanently close any account under the following circumstances:

  • Violation of the Terms & Conditions.
  • KYC verification not completed.
  • Remaining inactive for an extended period (more than 12 months).
  • For legal reasons or by regulatory directive.
  • At the user's own request.

Before an account is closed, users will have the opportunity to withdraw any valid balance (except in cases of rule violations). A maintenance fee may apply to funds held in inactive accounts.

Section 10
Changes to Terms & Contact Information

V89 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. For significant changes, users will be notified via their registered email or through a platform notification.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised terms.

For any questions or concerns regarding these terms, please contact us:

  • Email: support@v89.online
  • Live Chat: the button at the bottom right of the platform
  • Time: 24 hours a day, 7 days a week

In the event of any conflict between the Bangla and English versions of these terms, the Bangla version shall take precedence.

Common Questions About Terms & Conditions

Yes, it can cause problems. By registering, you are considered to have accepted the Terms & Conditions. Not knowing the terms can lead to issues such as losing bonuses, having your account suspended, or withdrawals being blocked. It's worth taking a few minutes to read through them at least once.

Bonus funds cannot be withdrawn directly until the wagering requirements are met. However, your deposited funds remain available for withdrawal at any time. Once a bonus expires, only the bonus portion is forfeited — your main balance is not affected.

No, only one account is allowed per person. If multiple accounts are found under the same individual, all accounts will be suspended and bonuses may be forfeited. If you're having trouble with an existing account, please contact our support team for assistance.

Our support team is always ready to help. Feel free to reach out via live chat or email (support@v89.online) in Bengali — we'll walk you through everything in detail. No question is too complicated, so don't hesitate to ask.

Done reading? Join v89 now

Register for free and enjoy a special bonus on your first deposit. A trusted platform with over 50,000 members.

For users 18 and over. Please play responsibly.

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